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GOT QUESTIONS? WE GOT ANSWERS.
What does Al Hiba mean?
Al Hiba means ‘The Gift’ in Arabic - and that’s exactly what Al Hiba delivers: thoughtful, meaningful gifts for every occasion.
How long will it take for my order to arrive?
All orders are processed within 24 hours.
Standard shipping takes 3–5 business days.
Express shipping is delivered within 2–3 business days.
Do you accept exchanges/refunds?
We operate on an exchange-only policy. If you wish to exchange an item, you must contact us within 14 days of receiving your order. Items must be unused, in their original condition, and returned with proof of purchase. Failure to do so may result in us being unable to offer an exchange.
Please note, customers are responsible for return postage costs.
If you have any questions, please contact us at info@alhiba.co